Introduction

Welcome to ICONO. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or interact with our brand.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

ICONO is a United Kingdom-based watch brand offering premium wristwatches through our online store.

Website: www.iconowatches.com
Email: [Insert Email Address]
Registered Address: [Insert Registered Address]

Information We Collect

We may collect personal and technical information including your name, email address, phone number, billing and shipping address, and order details. When you visit our website, we may also collect device information such as IP address, browser type, and usage behaviour through cookies and analytics tools.

How We Use Your Information

We use your information to process orders, deliver products, provide customer support, improve our website, send order updates, and communicate marketing offers where permitted. We also use data to prevent fraud, ensure secure transactions, and comply with legal obligations.

Payment Processing

We use secure third-party payment providers including Stripe, PayPal, debit cards, and credit cards. All payments are encrypted and processed securely. ICONO does not store full card details on its servers.

Email Marketing

We use Mailchimp to manage newsletters and promotional emails. You may unsubscribe at any time using the link provided in our emails.

Analytics and Advertising

We use Google Analytics and Meta Pixel to understand customer behaviour and improve advertising performance across Facebook and Instagram.

Cookies

Cookies help us improve website functionality, personalise user experience, and analyse traffic. You can disable cookies through your browser settings.

Data Sharing

We share data only with trusted service providers such as payment processors, email marketing tools, analytics providers, and shipping partners. We never sell your personal data.

Your Rights

You have the right to access, correct, delete, or restrict your personal data. You may also withdraw consent for marketing communications at any time.

Contact

For privacy-related queries, contact us at [Your Email Address]